πŸ–₯️ Managed IT Services

Complete IT management for businesses that want a reliable technology partner without the overhead of an internal IT department. At Graham Miranda UG, we become your outsourced IT department β€” monitoring, maintaining, and optimizing your systems 24/7.

Our Managed IT services are designed for businesses across the Harz region that need enterprise-grade support without enterprise prices. We handle everything from day-to-day helpdesk support to strategic IT planning, so you can focus on what you do best: running your business.

Based in Blankenburg (Harz), we serve clients throughout Saxony-Anhalt and beyond. Whether you're a 10-person company or a 100-employee operation, we scale our services to match your needs.

What's Included:

  • βœ“ 24/7 Monitoring & Alerting β€” We watch your systems around the clock, catching issues before they become problems
  • βœ“ Proactive Maintenance β€” Regular updates, patches, and optimizations keep your systems running smoothly
  • βœ“ Helpdesk & Remote Support β€” Fast, knowledgeable support when you need it
  • βœ“ On-Site Support β€” When remote support isn't enough, we come to you in the Harz region
  • βœ“ Backup & Disaster Recovery β€” Veeam-powered backup solutions with tested recovery procedures
  • βœ“ Hardware Procurement β€” We source, configure, and deploy hardware that fits your needs and budget
  • βœ“ IT Reporting β€” Monthly reports on system health, incidents, and recommendations

Why Managed IT from Graham Miranda UG?

  • πŸ‡©πŸ‡ͺ German-based company with local Harz region presence
  • πŸ“‹ Predictable monthly costs β€” no surprise bills
  • πŸ”§ Certified engineers with Cisco, VMware, and Microsoft expertise
  • πŸ“ˆ Scalable services that grow with your business
  • πŸ›‘οΈ Sophos security integrated into every plan
Get a Free IT Assessment β†’

☁️ Cloud Services

Cloud migration, hosting, and optimization services powered by AWS, Microsoft Azure, and Google Cloud. We help Bad Harzburg businesses move to the cloud the right way β€” with strategy, not just migration.

Cloud Migration

Move to the cloud without the chaos

  • Assessment & strategy planning
  • Phased migration approach
  • Zero-downtime migration
  • Post-migration optimization
  • Staff training & handover

Infrastructure (IaaS)

Virtual servers and infrastructure on demand

  • AWS EC2, Azure VMs, GCP Compute
  • Custom infrastructure design
  • High-availability architecture
  • Auto-scaling solutions
  • Cost-optimized instance selection

Cloud-Native Development

Applications built for the cloud

  • Containerization (Docker, Kubernetes)
  • Serverless architectures
  • CI/CD pipeline setup
  • Cloud-native database solutions
  • API design & integration

Cloud Cost Optimization

Right-size your cloud, cut waste

  • Cloud spend audit & analysis
  • Reserved instance planning
  • Resource right-sizing
  • Automated cost controls
  • Monthly cost reporting

πŸ”’ Cyber Security Services

Protect your business from evolving cyber threats with enterprise-grade security powered by Sophos, Cisco, and our own security operations expertise. For businesses across Bad Harzburg and the Harz region, we deliver security that actually works.

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Endpoint Protection

Sophos-powered endpoint security with AI-driven threat detection. We protect every device in your network β€” laptops, servers, mobile devices β€” with real-time monitoring and automated response.

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Firewall & Network Security

Cisco-powered next-generation firewalls that inspect, filter, and protect your network traffic. Includes intrusion detection, web filtering, and application control.

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Security Monitoring

24/7 security monitoring with our team reviewing alerts and incidents. We catch what automated tools miss and respond before damage is done.

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Security Audits & Compliance

Comprehensive security assessments for your IT infrastructure. We identify vulnerabilities, test your defenses, and provide actionable remediation plans.

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Employee Security Training

The human element is your biggest vulnerability. We deliver security awareness training that actually works β€” teaching your team to recognize and respond to threats.

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Backup & Recovery

Veeam-powered backup solutions with air-gapped backups and tested recovery procedures. When ransomware strikes, you'll be ready to recover without paying.

πŸ’‘ IT Consulting

Strategic technology guidance for businesses that need expert input without a full-time CIO. Graham Miranda UG provides technology consulting services to help Bad Harzburg businesses make smarter decisions about their IT investments.

Whether you need a one-time technology assessment, help planning a major project, or ongoing strategic guidance, we provide the expertise you need at a fraction of the cost of a full-time executive.

Our Consulting Services:

  • πŸ“Š IT Strategy & Roadmapping β€” A 3-5 year technology plan aligned with your business goals
  • πŸ—οΈ Technology Architecture β€” Design scalable, reliable IT systems for your specific needs
  • πŸ’° IT Budget Planning β€” Realistic budgeting for hardware, software, and ongoing IT costs
  • πŸ” Vendor Selection β€” Objective advice on technology selection and procurement
  • πŸ“ Project Management β€” Experienced IT project management for complex deployments
  • πŸ“‘ Compliance & Governance β€” DSGVO compliance, data protection, and IT governance frameworks

When to Use IT Consulting

  • β€’ Planning a major technology investment
  • β€’ Unsure which cloud platform is right for you
  • β€’ Your current IT setup isn't working well
  • β€’ Need objective advice (not vendor sales)
  • β€’ Planning digital transformation
  • β€’ Facing a compliance deadline
Book a Consultation β†’

🌐 Web Development

Custom websites and web applications built with modern technology. From simple business websites to complex e-commerce platforms, we deliver web solutions that perform β€” not just look good.

Custom Websites

Tailored to your business, not a template

  • Responsive design for all devices
  • SEO-optimized structure
  • Fast loading speeds
  • Modern, accessible design
  • Content management ready

WordPress Solutions

Flexible CMS platforms you can manage

  • Custom theme development
  • Plugin customization
  • E-commerce (WooCommerce)
  • Security hardening
  • Performance optimization

E-Commerce

Online stores that convert visitors to customers

  • Custom e-commerce development
  • Shopify & WooCommerce
  • Payment gateway integration
  • Inventory management
  • SEO & marketing tools

Web Hosting

Reliable, fast hosting on our infrastructure

  • Cloud hosting (AWS, Cloudflare)
  • SSL certificates included
  • Daily backups
  • 99.9% uptime guarantee
  • 24/7 monitoring

πŸ“± Mobile Connectivity

Keep your team connected wherever they work β€” in the office, at home, or on the road. Graham Miranda UG provides enterprise mobility solutions including eSIM management, mobile device management, and global connectivity packages.

With 6+ years of experience in eSIM and mobile connectivity technology, we bring deep expertise to businesses that need reliable mobile solutions. Whether you're equipping a remote sales team or deploying IoT devices across your facilities, we have the expertise to help.

What's Offered:

  • πŸ“± eSIM Provisioning & Management β€” Digital SIM solutions for modern devices
  • πŸ“Š Mobile Device Management (MDM) β€” Control, secure, and manage your mobile fleet
  • 🌍 Global Connectivity Packages β€” Stay connected in over 150 countries
  • πŸ”’ Mobile Security (MDM/MAM) β€” Protect corporate data on employee devices
  • πŸ“‘ IoT Connectivity β€” Cellular connectivity for IoT devices and sensors
  • πŸ“‹ Mobility Consulting β€” Strategy and planning for enterprise mobility

6+ Years in eSIM Technology

Graham Miranda UG has been working with eSIM technology since its early stages, giving us unmatched experience in this rapidly evolving space. We've helped businesses deploy eSIM solutions across Germany and internationally.

  • βœ“ eSIM activation & provisioning
  • βœ“ Multi-profile management
  • βœ“ Enterprise mobility platforms
  • βœ“ IoT eSIM deployments
  • βœ“ Global carrier relationships

πŸ“Š ERP Solutions

Enterprise Resource Planning implementations and integrations for mid-market businesses. We help Bad Harzburg companies select, implement, and optimize ERP systems that streamline their operations.

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ERP Selection

Objective advice on selecting the right ERP for your business. We evaluate options across SAP, Microsoft Dynamics, Odoo, and other platforms based on your specific requirements.

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Implementation

End-to-end ERP implementation services β€” from project planning and data migration to go-live support and user training. We manage the complexity so you can focus on your business.

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Integration

Connect your ERP to other business systems β€” CRM, e-commerce, warehouse management, and more. We build the integrations that make your data work for you.

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Optimization

Get more value from your existing ERP investment. We analyze your current usage, identify inefficiencies, and implement optimizations that save time and reduce costs.

πŸ’» Custom Software Development

When off-the-shelf software doesn't fit, we build custom solutions tailored to your business processes. From internal tools to customer-facing applications, we develop software that does exactly what you need.

Graham Miranda UG has 6+ years of experience in software development across web, mobile, and enterprise platforms. We've built custom solutions for businesses across Germany, from small automation scripts to complex multi-tenant SaaS platforms.

What We Build:

  • 🌐 Web Applications β€” React, Vue, Node.js, Python β€” modern web apps with great UX
  • πŸ”Œ API Development β€” RESTful and GraphQL APIs that power your integrations
  • ⚑ Process Automation β€” Scripts and tools that eliminate manual work
  • πŸ“Š Custom Dashboards β€” Data visualization and reporting tools built for your needs
  • πŸ”„ Legacy Modernization β€” Update old systems without disrupting your business
  • πŸ› οΈ Maintenance & Support β€” Ongoing development and support for your custom software

Our Tech Stack

JavaScript/TypeScript Python React Node.js Vue.js PHP WordPress AWS Azure PostgreSQL MongoDB
Discuss Your Project β†’

Ready to Get Started?

Contact Graham Miranda UG today for a free consultation on your IT needs. Whether you need one service or a complete technology overhaul, we're here to help.